An all-in-one solution for test automation

Problem: as new technologies like 5G are introduced and the complexity of networks increases, telecommunications companies are faced with the challenge of quickly scaling their test infrastructure to cope with increasing demands.

Solution: 7P Accelerant’s scalable architecture enables easy adaptation to new technologies and horizontal scaling to meet growing network requirements. This ensures a future-proof test infrastructure that grows with the requirements of the industry.

Example: a network test provider scales its test infrastructure using 7P Accelerant to support the rollout of a new national 5G network and ensure seamless test coverage.

Problem: the telecommunications industry is evolving rapidly and test frameworks need to be continuously adapted to new technologies and standards. A slow update cycle can lead to companies lagging behind the technology curve.

Solution: 7P Accelerant ensures that the test framework is always state of the art, enabling users to quickly incorporate new technologies and continuously optimise their testing processes.

Example: a telecommunications company benefits from regular software updates that support new 5G functionalities and can immediately integrate these functions into its testing processes.

Problem: telecommunications services have to be tested in different countries and on different networks, which often requires different environment variables such as APNs or SMSC addresses. Manual customising test scripts for each configuration is time-consuming and susceptible to error.

Solution: 7P Accelerant’s ability to dynamically adjust environment variables without changing the core scripts allows testers to work efficiently across multiple configurations. This saves time and reduces susceptibility to errors, especially when expanding into new markets.

Example: a mobile phone provider that offers its services in several countries can test new network settings quickly and efficiently thanks to dynamic test customisation, without having to manually adapt existing test scripts.

Problem: companies that test telecommunications networks often have to manage thousands of SIM cards. Managing these SIMs manually can lead to considerable delays and errors, especially if SIMs are required for different test purposes or networks.

Solution: with 7P Accelerant’s advanced SIM management and the integration of SIM multiplexers and eSIM platforms, organisations can manage their SIMs efficiently. This facilitates testing on large networks and significantly reduces the time required to handle SIMs.

Example: a test lab validating network services for different markets can quickly switch between SIM cards thanks to seamless SIM management, speeding up the testing process.

Problem: telecommunications companies must ensure that their systems and services comply with industry standards such as 3GPP, ETSI and RFCs. Manual management is time-consuming and can lead to inconsistencies.

Solution: using AI for automated rule generation ensures that all tests and processes comply with current industry standards. This increases compliance and minimises the risk of regulatory requirements failing to be observed.

Example: a network solutions provider uses AI to automatically generate test rules that comply with the latest 3GPP standards, ensuring that all new network functions meet regulatory requirements.

Problem: companies that offer telecommunications services must ensure that charge data records (CDRs) are collected and processed correctly. Manual reviews are time-consuming and susceptible to error, which can lead to billing mistakes and a potential loss of sales.

Solution: automated reviews of CDRs against predefined rules enable billing errors to be recognised and rectified at an early stage, without the need for manual intervention. This ensures a high level of billing accuracy and reduces the risk of errors that could lead to customer complaints.

Example: a mobile phone provider relies on automated CDR reviews to ensure that all minutes and data are billed correctly, even with complex tariff structures.

Problem: companies that operate globally face the challenge of ensuring that their mobile app works reliably in different countries and regions. Simulated test environments cannot adequately reflect the variety of network conditions and device types, which can lead to an inadequate user experience and possible loss of revenue.

Solution: global real device testing allows developers and testers to test their apps on real devices in different countries. This makes it possible to simulate real usage conditions, e.g. varying network coverage, different operating system versions and local restrictions, enabling companies to make sure that their apps offer a consistent and positive user experience across the globe.

Example: if an e-commerce platform finds that users in regions with unstable network coverage are having difficulty completing orders, 7P Accelerant can identify the problem by testing on real devices in these regions and have the network operator resolve the issue before customer complaints arise.

Problem: errors that only occur on certain devices or networks are difficult to reproduce and rectify. Developers often cannot access these devices directly, slowing down the debugging process and delaying update releases.

Solution: remote device interaction enables developers to access devices that may be located in other countries or on other networks directly and in real time. They can investigate errors manually, identify the cause and then automate the steps required for rectification. This significantly reduces the time required for troubleshooting.

Example: a development team discovers that a gesture in their app is not working as expected on certain Android devices. Remote device interaction allows them to investigate the problem on the devices affected, implement a solution and automate the corresponding test cases. In this way, they can avoid future problems of this kind.

Problem: telecommunications companies often need customised solutions to respond to specific operational or strategic challenges. Conventional development cycles are usually too slow to respond to urgent requirements.

Solution: 7P Accelerant makes it possible for customised solutions to be quickly developed, enabling companies to respond flexibly and efficiently to new challenges. This significantly shortens the time to market for new products and services and enables better adaptation to changing market requirements.

Example: a mobile phone provider needs to quickly adapt its testing processes to support a new network feature. 7P Accelerant can be used to quickly develop a customised solution that extensively tests the feature and is ready for market launch on time.

Problem: security and data protection are of the utmost importance in the telecommunications industry. Standardised security protocols do not always provide the necessary protection and customisation is often necessary to meet specific security requirements.

Solution: customisable security protocols such as mTLS and comprehensive certificate management enable companies to carry out their tests securely and in accordance with the relevant requirements. This protects sensitive data and ensures that all tests are carried out under secure conditions.

Example: a telecommunications company uses customisable mTLS protocols to ensure that its network tests are carried out in a fully secured environment that meets the highest data protection requirements.

Problem: in many regions, multiple network technologies coexist (2G, 3G, 4G, 5G NSA, WiFi, 5G SA). If applications are only tested under optimal conditions, their instability or unreliability when switching between different technologies may be overlooked, and this can lead to a poor user experience.

Solution: with multi-technology support, applications can be tested across all relevant network technologies. This ensures that apps are stable under all conditions and offer consistently good performance, regardless of whether the user is connected via 2G, 5G or WiFi.

Example: a music streaming service notices that streaming falters when switching from 4G to 3G. The company can test and optimise these scenarios in advance to ensure uninterrupted playback.

Problem: voice quality is crucial for customer satisfaction with VoIP services. However, varying network quality and environmental conditions can affect audio quality, leading to communication problems and customer complaints.

Solution: with advanced audio testing integrating tools such as OOKLA and VisQol, telecommunications providers can precisely gauge and optimise voice quality under different network conditions. These tests help to recognise potential quality problems at an early stage and rectify them before they have a negative impact on customer experience.

Example: a telecommunications provider uses VisQol to test voice quality in areas with poor network coverage. Optimising VoIP services based on test results ensures that customers experience clear, intelligible voice quality in these areas.