Financial Services

IT solutions for banks, insurance companies and financial service providers

Digital resilience and regulatory security for companies with critical infrastructures

Digitalisation, new regulatory requirements, cyber risks, ESG criteria and the ongoing shortage of skilled labour are putting increasing pressure on banks, insurance companies and financial service providers. They operate in a dynamic environment that places high demands on security, availability and resilience, while the number of legal obligations they have to fulfil is on the rise.

Stable, scalable and compliant IT services are a basic requirement. An in-depth understanding of the specific conditions in the industry is crucial, from German supervisory requirements for IT in banking, insurance and payment services to DORA and the GDPR through to the requirements of current ESG standards. Long-term success can be achieved not simply with working IT, but IT that actively contributes to efficiency, your ability to innovate and compliance within critical infrastructures.

Your IT challenges – we speak your language

Hybrid IT landscapes, legacy systems and cloud solutions have to work seamlessly together. Regulatory frameworks such as German supervisory requirements for IT in banking, insurance and payment services, DORA, ISO 27001 and critical infrastructures require traceable processes, continuous monitoring and documented resilience.

That’s exactly where we come in, with individually tailored managed services, intelligent automation and secure operating models so that your IT keeps pace with the demands of the industry – or better yet, stays ahead of them.

A typical complex starting situation in regulated IT environments:

A mix of technologies

IT landscapes that have evolved over time with legacy and cloud systems

The need for compliance

DORA, German supervisory requirements for IT in banking, insurance and payment services, ISO 27001, critical infrastructures

The need for stability

High availability, monitoring, response times

The need for efficiency

Reduction of the workload involved in daily operations, automation, tool consolidation

Shedding light on your role: IT managers caught between requirements

Nowadays, IT managers have to juggle regulatory control, technical complexity and the growing burden of needing to innovate. German supervisory requirements for IT in banking, DORA & the like demand transparent processes and maximum stability, and at the same time, systems should remain flexible and realise their potential for efficiency.

This is exactly where we come in: with scalable operating models, regulatory expertise, and an in-depth understanding of mature IT landscapes. Whether it’s automation, compliance by design, or stable cloud operations, we help IT managers manage complexity without losing agility.

Through modular operating models and our expertise in modernising legacy environments, we ensure ongoing operations while creating space for innovation – for example, through step-by-step migrations, zero-downtime approaches, and cloud-enabled architectures.

Operational stability vs. fast innovation

Our services combine ITSM standards with regulatory expertise. We incorporate compliance by design, e.g. through audit-proof documentation, ISAE 3402 reporting and coordinated IT governance structures, without restricting your ability to change.

Compliance vs. flexibility

With individually tailored managed services, AIOps-powered monitoring and scalable operating models, we reduce your operational costs and effort in quantifiable measure. This creates reliability – with clear SLAs and without unnecessary cost items.

Cost efficiency vs. reliability

Industry expertise for regulated organisations – with substance, system and vision

Whether banks, insurance companies or financial service providers, in highly regulated markets, IT quality determines an organisation’s ability to act, as well as their audit compliance and future viability. The demands are diverse: mature system landscapes must remain stable and in operation whilst also being modernised, regulatory requirements, such as German supervisory requirements for IT in banking, insurance and payment services or ESG policies, must be permanently implemented, and digital services must be efficient, secure and connectable all at once. This is exactly where we come in, with well-thought-out, resilient IT solutions for complex structures.

Our teams have been supporting regulated financial organisations in their transformations for over 25 years. We think of modernisation not as a project, but as an evolutionary process – well-founded, methodical and integrated. This involves using future-proof operating models as well as integrating audit-proof reporting structures, implementing regulatory requirements in line with ISAE 3402, ISO 27001 and ISO 9001, and developing transparent, scalable ITSM architectures. DORA, critical infrastructures or ESG? For us, these are not just buzzwords – they are part of everyday life.

With an in-depth understanding of IT governance, internal control systems and technical implementation, we bridge the gap between regulatory obligations and operational reality. We help with designing resilient system architectures, assist in introducing service controlling and GRC mechanisms, automate reporting processes, and create dashboards that make audit-readiness quantifiable. This results in IT operations that are not only compliant with regulations, but also have space for innovation – in an environment where trust counts.

Let's get talking!

Whether DORA specifications, ITSM optimisation or legacy modernisation – we work with you to develop the right solution with clearly quantifiable results and sustainable added value.

Get in touch
Oliver Feil
Corporate Development Executive

Our certifications and standards

We are location specific certified according to ISO 9001 and ISO/IEC 27001. In addition, we have our internal control systems regularly assessed by external auditing companies in accordance with ISAE 3402, in each case with reference to specific customer projects and the associated services. We therefore stand for reliable structures, clear security standards and high quality requirements.