Retail
Modern IT systems for efficient retail
We operate and modernise your IT – you strengthen your business
As part of the critical infrastructure, the retail sector is caught between tradition and digital innovation. Customers now expect a seamless shopping experience, whether they are shopping in a traditional brick-and-mortar store or using an online shop, and they also expect fast checkouts and hybrid models such as click & collect. Price comparisons, immediate product availability, personalised offers and cross-channel services have become the norm. At the same time, competitive pressure, sustainability requirements and market dynamics are increasing.
For this reason, data must be used efficiently and securely, processes must be digitised throughout, and IT systems must be adaptable. Legacy systems that have evolved over time, a lack of process and data integration, and high IT security requirements often make operations difficult. However, these factors are essential for modern supply chain processes and effective merchandise management systems.
Efficient supply chain management thanks to intelligent IT solutions
We support retail companies in operating their existing system landscape cost-effectively and developing it in a targeted manner, positioning their IT strategically for the future, automating processes end-to-end and optimising customer experiences in the long term. In doing so, we combine technological expertise with in-depth industry knowledge and a clear focus on measurable business benefits.
Expertise in key retail processes
We understand retail: we are familiar with processes in logistics, warehousing, POS systems and warehouse management systems, and know how they are mapped in the IT system world.
Customised software solutions
We create solutions that noticeably increase efficiency, transparency and process reliability in everyday retail, whether it is about further developing existing applications or developing new systems. In legacy structures or state-of-the-art technologies.
Confident handling of legacy systems
We provide reliable support for legacy systems and, if necessary, gradually integrate them into modern IT structures without jeopardising operational processes.
Agile coaching for sustainable teams
With our many years of experience in agile transformation, we strengthen IT teams in the long term, increase project stability and the predictability of delivery artefacts, and enhance the maturity of your product organisation.
Nearshoring at attractive conditions
Our nearshoring teams provide high-quality, flexible capacity at attractive rates, making them ideal for large-scale modernisation and transformation projects in retail.
Mobile device management specialists
As experienced MDM experts, we optimise warehouse logistics, branch processes and customer service by managing mobile devices centrally – a key component of modern store operations.
Mobile sales apps for efficient sales
Our mobile sales apps have been successfully used since 2014 to support data-driven, flexible and mobile sales processes in retail and wholesale environments.
Future-proof IT for smart retail and branch processes
Structural and technological hurdles slow down the growth and efficiency of your business. We overcome these challenges by implementing well-considered digital processes and robust, forward-looking IT solutions.
Many years of experience for an optimised supply chain
For over ten years, we have been supporting retail companies in application management and the modernisation of their IT landscapes. Our expertise lies in business-critical merchandise management systems, supply chain management solutions, POS systems and complex legacy systems. Our extensive experience in managing IT projects has given us a comprehensive understanding of the stringent process and compliance requirements imposed on the IT systems of retail companies.
With future-oriented application lifecycle management, integrated cloud platforms and the use of data analytics, machine learning and artificial intelligence, we create the basis for data-driven decisions. Alongside modern ERP and CRM solutions, we optimise wholesale and retail value chains, enable secure and intelligent data usage and develop new business models, ranging from smart branches to data-driven online marketplaces.
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Take your processes and systems to the next level!
Together, we will analyse and optimise your value-added processes – from goods procurement and branch operations to digital sales.
Our certifications and standards
We are location specific certified according to ISO 9001 and ISO/IEC 27001. In addition, we have our internal control systems regularly assessed by external auditing companies in accordance with ISAE 3402, in each case with reference to specific customer projects and the associated services. We therefore stand for reliable structures, clear security standards and high quality requirements.
