Telecommunications
Customer satisfaction starts with intelligent network testing
Complex networks, smart tests: solutions for a stable 5G future
Network operators and service providers are confronted with enormous challenges nowadays. New services must be rolled out faster and faster and network coverage continuously expanded. Customers always expect to use networks and services without a glitch, which is why outages or delays can cost trust and thus share in the market.
What’s more, risks are increasing due to geopolitical tensions and targeted cyberattacks on critical infrastructures. This means that there are new challenges for 5G networks in terms of network security, interoperability testing and quality assurance, and these cannot be overcome with classic network tests. The increasing complexity of modern network architectures requires new strategies in the field of test automation.
Our managed test service
Automated testing for quality assurance and customer experience monitoring
To ensure smooth network performance and a consistent customer experience, let us introduce you to 7P Accelerant – a solution that goes far beyond the capabilities of traditional test automation, which is usually only capable of testing snapshots in time. Horizontal testing strategies that expand classic test scenarios with user experience testing from the beginning to the end of service use enable comprehensive customer experience monitoring and change impact assessment.
The focus lies on real device testing using physical SIM cards and eSIMs from your company. This involves testing network parameters in relation to the customer’s intention along the entire customer journey during ongoing operation. This means that potential sources of interference can be reliably detected and eliminated even in complex network architectures such as 5G.
Intelligent data evaluation performed by our experts ensures that concrete insights are generated from test data. After all, data is only valuable if it is put into context, interpreted correctly and translated into effective measures.
Telecommunications is part of our DNA – and has been for over 25 years
We know what we’re talking about: over 25 years of experience in telecommunications have gone into developing 7P Accelerant. Since we founded our company back in 1998, we have been supporting leading telecommunications companies with implementing digital transformation projects. In the process, we have built up in-depth expertise in the planning, implementation, configuration, optimisation and operation of infrastructures for leading telecommunications providers.
Our expertise ranges from specialised services and consulting projects in complex network environments to system integration, quality assurance, acceptance testing and the provision of managed services, such as 7P Accelerant.
Our experts work hand in hand with a strong network of technology and delivery partners. Together, we implement robust, scalable and future-proof solutions – for maximum network quality, stable network performance and long-term customer satisfaction.
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Let’s tackle your challenges together.
Contact us for a free, no-obligation initial consultation and learn how intelligent network testing can strengthen customer loyalty.
Our certifications and standards
We are location specific certified according to ISO 9001 and ISO/IEC 27001. In addition, we have our internal control systems regularly assessed by external auditing companies in accordance with ISAE 3402, in each case with reference to specific customer projects and the associated services. We therefore stand for reliable structures, clear security standards and high quality requirements.
