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Customer Experience Monitoring

7P Accelerant is much more than a classic test automation tool: it combines over 25 years of experience in the telecommunications industry with comprehensive knowledge of mobile communications from 2G to 5G. The result is a powerful, comprehensive tool for customer experience monitoring, change impact assessment and network analysis so you can keep an eye on what is most valuable: customer satisfaction and strong network performance for greater customer loyalty.
We take care of the entire testing process along the customer journey with a unique combination of data collection, high-quality equipment, professional test execution and data intelligence. This allows you to focus entirely on the test results and the added value they can give to your business: optimised network performance, lower latency, precise predictive analytics and a better customer experience – for a reduced churn rate and stronger market position.

The managed test service we offer for customer experience monitoring is a comprehensive package that includes the following services:
Whether it’s customer experience monitoring, resilience, or operational efficiency: 7P Accelerant was designed to master real-life network operations – not in the lab, but where it truly matters.

To reliably measure your network performance and the associated customer experience, we focus on test scenarios as part of real device testing:
Are you looking for a reliable IT service provider for test automation and customer experience monitoring? Get in touch with us for a free and non-binding initial consultation.
